Terms of Use

Effective Date: 1/1/2026

Welcome to www.mindfulrootscollective.com, operated by Mandy Lam Creative Arts Therapy LCSW, PLLC.

By accessing or using this website, you agree to the following Terms of Use. If you do not agree, please discontinue use of this website.

1. Informational and Educational Purposes Only

The content on this website is provided for general informational and educational purposes only.

Nothing on this website constitutes psychotherapy, mental health treatment, medical advice, or a substitute for professional care. Viewing this website, submitting a contact form, or communicating via email does not establish a therapist-client relationship.

If you are experiencing a mental health emergency, call 911 or go to your nearest emergency room. Do not use this website for urgent matters.

2. No Therapist-Client Relationship

Use of this website does not create a therapist-client relationship between you and Mandy Lam, LCSW, LCAT, MT-BC

A therapeutic relationship is established only after:

  • Completion of required intake documentation

  • Mutual agreement to begin services

  • Informed consent is signed

Until that time, no confidential or professional relationship exists.

3. Professional Licensing and Jurisdiction

Mandy Lam is licensed to practice in jurisdictions where she holds active licensure. Services are provided only to individuals physically located in states where licensure permits practice.

This website is operated from the State of New York. These Terms shall be governed by and interpreted under the laws of the State of New York, without regard to conflict of law principles.

4. No Guarantee of Results

While efforts are made to provide accurate and helpful information, no guarantees are made regarding:

  • The accuracy, completeness, or reliability of website content

  • Outcomes from applying information found on this site

  • Results from therapeutic services

Individual outcomes vary.

5. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Blog posts

  • Graphics

  • Logos

  • Branding

  • Downloads

  • Videos

is the property of Mandy Lam, LCSW, LCAT, MT-BC at Mandy Lam Creative Arts Therapy LCSW, PLLC unless otherwise noted and is protected under applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, transmit, or commercially exploit any content without prior written permission.

Limited personal, non-commercial use is permitted.

6. Limitation of Liability

To the fullest extent permitted by law, Mandy Lam and Mandy Lam Creative Arts Therapy LCSW, PLLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use this website

  • Reliance on information provided

  • Technical errors, interruptions, or security breaches

Use of this website is at your own risk.

7. Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes.

Mindful Roots Collective is not responsible for:

  • The content of third-party websites

  • Their privacy practices

  • Their terms or policies

Accessing third-party sites is at your own discretion.

8. Website Security

You agree not to:

  • Attempt to gain unauthorized access to website systems

  • Introduce malicious code or harmful technology

  • Use the website in any unlawful manner

Unauthorized use may result in termination of access and potential legal action.

9. Accessibility

Mandy Lam Creative Arts Therapy LCSW, PLLC strives to make this website accessible to all individuals, including those with disabilities. If you experience difficulty accessing content, please contact mandy@mindfulrootscollective.com for assistance.

10. Changes to These Terms

These Terms of Use may be updated at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

The “Effective Date” above reflects the most recent revision.

11. Contact Information

If you have questions about these Terms of Use, please contact:

Mandy Lam, LCSW, LCAT, MT-BC
Mandy Lam Creative Arts Therapy LCSW, PLLC
Email: mandy@mindfulrootscollective.com
Website: www.mindfulrootscollective.com